Terms of service

TERMS & CONDITIONS

Last Updated: September 21, 2026

Welcome to Dhriti Market Makers ("DMM").

By accessing or using our website and purchasing products from us, you agree to comply with these Terms & Conditions.

1. About Our Store

Dhriti Market Makers operates an online store through which we offer products for purchase by customers.

We reserve the right to modify products, prices, offers, content and availability at any time.

2. Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications and prices are accurate.

However:

Actual product colours may vary depending on your device/display.
Packaging may occasionally differ from product images.
Product specifications may be updated by manufacturers.
Minor variations may occur between product images and the physical product.

3. Pricing

All prices displayed on our website are subject to change without prior notice.

Applicable taxes, shipping charges and other charges, where applicable, will be displayed during checkout or otherwise communicated to the customer.

4. Orders

When you place an order, you are making an offer to purchase the selected products.

An order may be cancelled or rejected in circumstances including:

Product unavailability.
Pricing or listing errors.
Incorrect customer information.
Suspected fraudulent activity.
Delivery limitations.
Payment failure.
Other operational reasons.

If an order is cancelled after payment has been received, the applicable amount will be refunded according to our refund process.

5. Customer Information

You agree to provide accurate and complete information including:

Name
Mobile number
Email address
Billing address
Shipping address
Payment information where required

You are responsible for ensuring that the information provided is accurate.

6. Payments

Payments may be processed through third-party payment gateways.

DMM does not store complete card, UPI, banking or other payment credentials unless specifically permitted through the applicable payment service and legally permitted.

7. Shipping & Delivery

Delivery timelines displayed on the website are estimates and may be affected by:

Logistics delays
Weather
Public holidays
Remote locations
Operational issues
Events beyond our reasonable control

Once an order has been handed over to the logistics provider, delivery is subject to the carrier's network and processes.

8. Prohibited Use

You agree not to:

Use the website for unlawful purposes.
Attempt to gain unauthorized access.
Interfere with website functionality.
Upload malicious software or code.
Copy or reproduce website content without permission.
Use automated systems to abuse the website.
Submit fraudulent orders.

9. Intellectual Property

All website content including:

Logos
Brand names
Product images
Graphics
Text
Designs
Videos
Website layout

is owned by or licensed to DMM and may not be reproduced without prior written permission.

10. Third-Party Services

Our website may use third-party services such as payment gateways, logistics providers, analytics services, advertising platforms and other technology providers.

Such services may have their own terms and privacy policies.